Are you one of those large design companies?
Two Turtles is a one woman show owned by a single mom. Whether you're ordering with me directly or through a local retailer near you, you are working with my small dedicated team and helping me support my family. (Thank you!)
Do you have any minimum order requirements?
Yes and no. For wedding invitation suites, there is a minimum order requirement of 50 sets. Due to the custom work and time involved, I need to set these minimums in order to remain profitable. If you need a completely custom design created for you, an arrangement may be made for your small order that may include a design fee to compensate me for the time involved. Please contact me for a custom quote.
For products, there is no minimum order unless it is stated otherwise in the product description.
production and turnaround times
Flat-printed invitations and personal stationery take approximately 5-7 business days from FINAL PROOF APPROVAL to ship.
Add an additional two to three business days for orders with party + reception items (i.e. coasters, matches, napkins, stir sticks).
All of our products are custom printed to order with a variety of colors and materials. Printing and production of any particular order may depend upon several different factors. SHIPPING DATES ARE APPROXIMATE. SOME PRODUCTS MAY SHIP SEPARATELY. YOU WILL BE GIVEN TRACKING INFORMATION (IF APPLICABLE) FOR ALL SHIPMENTS.
CAN I CHANGE MY ORDER? Changes to your order can be made any time before your product begins the production process or if already made, anytime before it ships.
CAN I CANCEL MY ORDER? Orders for custom products can be canceled only if production has not begun. Order cancellations for any other non-personalized items are considered on a case-by case basis.
changes and cancellations
Do you need your item ASAP? I will do everything in my power to move the process along as quickly as possible. A rush fee may apply on a case by case basis. When in doubt, please email me and I will work hard to get you the information you need in order to get your items to you in time.
Can you rush my Order?
Yes, there are opportunities for retailers to carry my original line of products. Please contact me and let me know what products you are interested in and I will send you my program information. Thank you for your interest!
Do you wholesale?
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